Effective Date: September 20, 2023
Payless Auto Sales ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, paylessautoandfinance.com.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, use our live chat, request information about a vehicle, apply for financing, or submit a vehicle for sale or trade-in.
This information may include:
- Name
- Phone number
- Email address
- Vehicle preferences and inquiry details
- Vehicle identification number (VIN), mileage, make, model, and condition
- Employment and income information submitted through financing forms
- Housing and financing-related information
- Any additional information you voluntarily provide
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information may be used for website operation, security, troubleshooting, and performance purposes.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and requests
- Provide information about vehicles and dealership services
- Process financing inquiries
- Evaluate vehicle sale or trade-in requests
- Contact you regarding your inquiry
- Improve the operation and security of our website
- Maintain business records and comply with applicable legal requirements
3. How We Share Information
We do not sell your personal information.
We may disclose information when reasonably necessary to provide the service you requested. For example, information related to a financing request may be provided to lenders, financing partners, or service providers involved in processing the request.
We may also use third-party service providers that assist us with website hosting, communications, customer inquiries, website operation, or other business functions. These providers may have access to information only as necessary to perform services on our behalf.
We may disclose information when required by law, court order, legal process, or when reasonably necessary to protect our rights, customers, business, or website.
4. Cookies and Website Technology
Our website may use cookies and similar technologies that help the website function properly, understand website usage, maintain security, and improve the visitor experience.
You may configure your browser to block or delete cookies. Disabling certain cookies may affect the functionality of some parts of the website.
5. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to respond to requests, provide dealership services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.
7. Your Privacy Choices
You may contact us to request that we update, correct, or delete personal information you previously provided, subject to applicable legal requirements and record-retention obligations.
California residents may have additional privacy rights under applicable California privacy laws. Where required by law, we will honor valid requests regarding access, correction, deletion, or other applicable privacy rights after reasonably verifying the request.
8. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
9. Children's Privacy
Our website and dealership services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, website, or applicable legal requirements.
Updated versions will be posted on this page. The effective date displayed at the top of this Privacy Policy indicates when the policy became effective.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Payless Auto Sales
Email:
sales@paylessautoandfinance.com